Note: This notice is required by Japanese consumer law (特定商取引法 / the Act on Specified Commercial Transactions) and applies to consumers residing in Japan. The English text below is a reference translation; the Japanese version prevails.
Service: Draw+ (Draw+ for Windows)
Established: June 12, 2026 Last revised: June 12, 2026
The following is disclosed pursuant to Article 11 of the Act on Specified Commercial Transactions (特定商取引法).
| Seller | shokoma |
|---|---|
| Operations Manager | Shohei Komatsu |
| Address | Disclosed without delay in writing or by email upon request. |
| Phone | Disclosed without delay in writing or by email upon request. |
| Contact | https://shokoma.com/contact |
| Support hours | Weekdays 10:00–18:00 (excluding weekends, public holidays, and year-end/New-Year holidays) |
| Sales URL / form of provision | Within the Windows desktop application "Draw+ (Draw+ for Windows)" and the web payment screen reached from it |
| Price (fee) | Subscription fee: USD 10.00 per month ※ A single plan (no free trial, annual discount, seat-based billing, or coupons). ※ Prices are shown in USD. Consumption tax and other taxes may be calculated and added by the payment provider (Stripe) according to the user's location, etc. |
| Costs other than the price | Communication charges for internet access, currency-conversion fees, and fees charged by the payment provider / card issuer are borne by the user. |
| Payment method | Credit card payment (processed through Stripe's hosted payment screen). |
| Payment timing | Charged at sign-up (first payment). Thereafter, unless cancelled, charged automatically on the monthly renewal date (auto-renewal). |
| Timing of service provision | Available immediately after payment is confirmed (the subscription becomes active and the application's save feature, etc. are unlocked). |
| System requirements | Windows 10 / Windows 11 (64-bit). Use of the Service requires account creation (sign-in) and an internet connection (to verify subscription status and process payment). ※ Please check the application or distribution page for detailed, up-to-date system requirements. |
| Cancellation (mid-term) | You can cancel at any time from Stripe's Customer Portal. Cancellation takes effect, in principle, at the end of the current billing period (end-of-term cancellation). You can continue using the Service until the end of the period. |
| Returns / cancellation (refund policy) | Due to the nature of digital content and services, refunds are not provided in principle. Even if you cancel mid-term, no pro-rata refund of already-paid fees for that period is provided (stopping the next renewal stops further charges). This does not apply where a refund is required by law. |
| Validity of the application | Please complete the procedure shown on the payment screen within the allotted time (Stripe's payment session has an expiration). |
| Handling of defects / malfunctions | For defects, etc. in the Service, please contact us at the address above. We will review the matter and respond within a reasonable scope. |
| Special sales conditions | The Service is provided for individual users (single user). We do not offer seat-based billing for organizations/teams, wholesale, or resale. |